
Quick Help Guide
Do you offer FREE SHIPPING?
-Yes! We offer free shipping on all orders.
How long will it take to get my package?
Standard Shipping - 5 to 8 Business Days
Can I change or cancle my order after l've placed it?
Once an order is placed it enters the shipping queue immediately and cannot be changed online.
If your order was placed within 24 hours, you may contact us at support@utahine.com to find out if there is still time to modify it.
Tracking is not showing any movement, what does this mean?
Due to high global demand and ongoing challenges, some shipments may experience delays and tracking updates might be slower or temporarily missing.
Packages can be picked up but not scanned immediately by carriers. Carriers are working to improve this and minimize delays.
We appreciate your patience and recommend checking your tracking regularly.
If you have any questions, please contact our support team.
Do you have a return policy?
Return any product for any reason within 30 days of receipt for a refund equal to the amount paid for the product (not including shipping charges).
The refund will be issued back to the original method of payment. As a policy, Utahine does not cover the cost of return shipping.
However, you are welcome to return your package in the manner that is most convenient for you.
Please contact customer care at support@utahine.com Mon-Fri 9AM-7PM